CNA cyber policy application, held
The questions of the Information Security and Cyber Infrastructure Self-Assessment, held and mapped to the ISO 27001:2022 controls, the SOC 2 criteria and the NIST CSF 2.0 outcomes each one reaches. The source document, Information Security and Cyber Infrastructure Self-Assessment (read 2026-10-11). The date shown is the date this copy was read, not a version the form itself states. This page quotes only the question each mapped row needs and states its source; it does not publish the carrier's form. A complete form would be held only under a stated policy for copyrighted forms. CNA is a source document, never a customer.
This document's questions reach 68 of 290 held controls. Whether an applicant is offered cover is the carrier’s underwriting decision. 8 questions here are flagged knockout (a "no" is a common decline point) and 0 flagged warranty (an answer the carrier relies on, that can affect cover if wrong).
No held control answers this line.
- The topic-specific endpoint policy covering classification limits, registration, software restrictions, updates, network connection rules, encryption, malware protection, remote wipe, backup and port control
- Device management (MDM or endpoint management) reports showing enrolment, encryption, patch level, firewall and anti-malware status
- The topic-specific removable media policy and evidence it was communicated to users
- Endpoint configuration showing USB and SD ports disabled unless a business reason is approved, and monitoring of transfers to removable media
- The topic-specific remote working policy defining conditions, permitted work, information classifications allowed and systems accessible
- Remote access configuration showing multi-factor authentication, secure channels or virtual desktops
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- TLS and encryption standards for data in transit
- Removable media policy and technical enforcement
- Physical access control system inventory
- Badge issuance and revocation records
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- Site plans showing defined security perimeters and their strength relative to the assets inside
- Physical security surveys or assessments of walls, roofs, floors, doors, windows and vents
- Physical access rights records with provisioning, periodic review and revocation evidence
- Electronic access control logs or physical logbooks, protected and monitored
- Facility security design documentation showing critical facilities sited away from public access
- Photographs or survey records confirming the absence of signage revealing processing facilities
- Badge access provisioning and removal records
- Periodic physical access review for sensitive areas
- Media sanitisation and disposal procedure
- Certificates of destruction or wipe logs for disposed devices
- Physical access control system inventory
- Badge issuance and revocation records
- Environmental controls inventory (HVAC, power, fire)
- Site risk assessments with mitigation status
- A screening procedure defining criteria, depth by role and classification, who performs checks, and when and why they are done
- Screening records for a sample of new joiners showing references, CV verification, qualification confirmation and identity checks
- Background check policy and completed checks for a sample of new hires and contractors
- Role competency requirements and performance review records
- HR policies covering hiring, transfer, and termination security
- Background screening standards by role sensitivity
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- Identity management procedure covering creation, verification, activation, change, disablement and removal
- Evidence that identities are verified against trusted documents before issue
- Access request records showing owner authorization, and management approval where required, before rights were activated
- A central record of access rights per user identifier across logical and physical access
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Access request tickets with owner approval for a sample of new users, service accounts and API credentials
- Termination records reconciled to account disablement dates
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- Access policy framework with role definitions
- Privileged access management deployment evidence
- The top-level information security policy with top management approval, covering the definition, objectives or objective-setting framework, principles, commitments to requirements and continual improvement, role assignments and the exceptions procedure
- The register of topic-specific policies with an owner, approving manager and version for each
- A documented roles and responsibilities matrix covering asset protection, specific security processes, risk management and residual risk acceptance, and user duties
- Named risk owners with evidence that they accepted residual risks
- Evidence that security briefings on roles and responsibilities occur before access is granted, such as onboarding checklists tied to access provisioning
- Role-specific guidance documents setting out security expectations
- Current organisation chart including security, IT operations, compliance and privacy functions
- Job descriptions or RACI naming security and privacy responsibilities
- Approved information security policy set with owners and review dates
- Evidence of annual policy review and approval
- Cybersecurity risk management policy approved by leadership
- Policy linkage matrix to standards and procedures
- Board cyber accountability charter
- Executive cyber scorecard with named owners
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An inventory of privileged accounts per system (operating systems, databases, applications, cloud consoles) mapped to named individuals
- Authorization records for each privileged grant with approver, justification and expiry
- System, application and cloud storage configurations restricting access by identity or group, with granular permissions per action
- Evidence that anonymous or public access is limited to locations holding no sensitive information, for example storage bucket access reviews
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- the bank or treasury platform dual-authorisation setup and the payment approval workflow, showing a second approver on a different device above the threshold
- the callback or out-of-band verification procedure for a change to payee bank details, with a dated example
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Access policy framework with role definitions
- Privileged access management deployment evidence
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- Site plans showing defined security perimeters and their strength relative to the assets inside
- Physical security surveys or assessments of walls, roofs, floors, doors, windows and vents
- Physical access rights records with provisioning, periodic review and revocation evidence
- Electronic access control logs or physical logbooks, protected and monitored
- Facility security design documentation showing critical facilities sited away from public access
- Photographs or survey records confirming the absence of signage revealing processing facilities
- Badge access provisioning and removal records
- Periodic physical access review for sensitive areas
- Media sanitisation and disposal procedure
- Certificates of destruction or wipe logs for disposed devices
- Physical access control system inventory
- Badge issuance and revocation records
- Environmental controls inventory (HVAC, power, fire)
- Site risk assessments with mitigation status
- Site plans showing defined security perimeters and their strength relative to the assets inside
- Physical security surveys or assessments of walls, roofs, floors, doors, windows and vents
- Physical access rights records with provisioning, periodic review and revocation evidence
- Electronic access control logs or physical logbooks, protected and monitored
- Facility security design documentation showing critical facilities sited away from public access
- Photographs or survey records confirming the absence of signage revealing processing facilities
- Badge access provisioning and removal records
- Periodic physical access review for sensitive areas
- Media sanitisation and disposal procedure
- Certificates of destruction or wipe logs for disposed devices
- Physical access control system inventory
- Badge issuance and revocation records
- Environmental controls inventory (HVAC, power, fire)
- Site risk assessments with mitigation status
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Procedures for installing and updating operational software, including authorization, testing and rollback planning
- Change and deployment records showing management authorization, successful testing and the administrator who performed the installation
- Security test plans with schedules, inputs, expected outputs, evaluation criteria and decisions, scaled to the system's importance and change impact
- Security test results covering authentication, access restriction, cryptography, secure coding and configuration
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Vulnerability scanning coverage report
- Vulnerability triage workflow with severity SLAs
- Software lifecycle policy with end of support tracking
- Patch management cadence and exception register
- Current network diagrams and device configuration backups for routers, switches, firewalls and wireless controllers
- Defined responsibilities and procedures for network device management, separated from system operations where appropriate
- Service agreements with internal and external network providers specifying security features, service levels and requirements
- Right-to-audit clauses and third-party attestations from network and managed security service providers, with records of review
- Network segmentation design defining domains by trust, criticality, sensitivity or organizational unit, with the assessment that justified it
- Firewall or filtering router rules controlling traffic between domains, with rule review records
- Firewall and security group rule sets with review evidence
- MFA enforced on VPN, remote and administrative access
- Network segmentation design with zones and trust levels
- Firewall and access control list governance
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
- A documented awareness, education and training programme aligned with the policies and planned by role, including external personnel
- Completion records for initial training of new starters and role changers and for periodic refreshers
- Background check policy and completed checks for a sample of new hires and contractors
- Role competency requirements and performance review records
- Security awareness training content and completion records
- Published information security policies accessible to staff with change notices
- Security awareness program curriculum
- Completion records by population
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- The topic-specific cryptography policy with approved algorithms, key lengths, protocols and usage by information classification
- Evidence of encryption on endpoints, removable media and data in transit, aligned with the policy
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
- Approved secure configuration templates or baselines for each platform, derived from vendor or independent guidance, with review dates
- Configuration records or a CMDB showing owner, last change date, template version and relationships between assets
- Change management policy covering normal, standard and emergency changes
- Sample of change tickets with approval, testing evidence and deployer different from author
- Configuration management standards by platform
- Hardening baselines and compliance reports
- The topic-specific cryptography policy with approved algorithms, key lengths, protocols and usage by information classification
- Evidence of encryption on endpoints, removable media and data in transit, aligned with the policy
- The topic-specific removable media policy and evidence it was communicated to users
- Endpoint configuration showing USB and SD ports disabled unless a business reason is approved, and monitoring of transfers to removable media
- The topic-specific endpoint policy covering classification limits, registration, software restrictions, updates, network connection rules, encryption, malware protection, remote wipe, backup and port control
- Device management (MDM or endpoint management) reports showing enrolment, encryption, patch level, firewall and anti-malware status
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- TLS and encryption standards for data in transit
- Removable media policy and technical enforcement
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- TLS configuration standards and scan results
- VPN and zero trust network access policy
- A documented awareness, education and training programme aligned with the policies and planned by role, including external personnel
- Completion records for initial training of new starters and role changers and for periodic refreshers
- Background check policy and completed checks for a sample of new hires and contractors
- Role competency requirements and performance review records
- Security awareness training content and completion records
- Published information security policies accessible to staff with change notices
- Security awareness program curriculum
- Completion records by population
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- Anti-malware deployment and update status reports across endpoints, servers and gateways
- Application allowlisting and malicious website blocking configurations
- The topic-specific endpoint policy covering classification limits, registration, software restrictions, updates, network connection rules, encryption, malware protection, remote wipe, backup and port control
- Device management (MDM or endpoint management) reports showing enrolment, encryption, patch level, firewall and anti-malware status
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Endpoint protection coverage report across servers and workstations
- Local administrator and software installation restrictions
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Application allowlist policy and tooling configuration
- Endpoint protection deployment reports
- EDR coverage report by asset class
- File integrity monitoring baseline and drift alerts
- The topic-specific logging policy defining purposes, events to be logged, fields captured, retention and protection
- A documented monitoring scope covering network traffic, system access, configuration files, security tool logs, code integrity and resource use, with retention periods
- Baselines of normal behaviour for systems and user groups, and the detection rules built on them
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Alert rules and sample of triaged alerts
- Threat intelligence sources in use
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
- Logging policy by data class and system tier
- Centralized log collection architecture
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Approved secure configuration templates or baselines for each platform, derived from vendor or independent guidance, with review dates
- Configuration records or a CMDB showing owner, last change date, template version and relationships between assets
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- Configuration management standards by platform
- Hardening baselines and compliance reports
- A screening procedure defining criteria, depth by role and classification, who performs checks, and when and why they are done
- Screening records for a sample of new joiners showing references, CV verification, qualification confirmation and identity checks
- Background check policy and completed checks for a sample of new hires and contractors
- Role competency requirements and performance review records
- HR policies covering hiring, transfer, and termination security
- Background screening standards by role sensitivity
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An inventory of privileged accounts per system (operating systems, databases, applications, cloud consoles) mapped to named individuals
- Authorization records for each privileged grant with approver, justification and expiry
- System, application and cloud storage configurations restricting access by identity or group, with granular permissions per action
- Evidence that anonymous or public access is limited to locations holding no sensitive information, for example storage bucket access reviews
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- the bank or treasury platform dual-authorisation setup and the payment approval workflow, showing a second approver on a different device above the threshold
- the callback or out-of-band verification procedure for a change to payee bank details, with a dated example
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Access policy framework with role definitions
- Privileged access management deployment evidence
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- Site plans showing defined security perimeters and their strength relative to the assets inside
- Physical security surveys or assessments of walls, roofs, floors, doors, windows and vents
- Physical access rights records with provisioning, periodic review and revocation evidence
- Electronic access control logs or physical logbooks, protected and monitored
- Facility security design documentation showing critical facilities sited away from public access
- Photographs or survey records confirming the absence of signage revealing processing facilities
- Badge access provisioning and removal records
- Periodic physical access review for sensitive areas
- Media sanitisation and disposal procedure
- Certificates of destruction or wipe logs for disposed devices
- Physical access control system inventory
- Badge issuance and revocation records
- Environmental controls inventory (HVAC, power, fire)
- Site risk assessments with mitigation status
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- The topic-specific cryptography policy with approved algorithms, key lengths, protocols and usage by information classification
- Evidence of encryption on endpoints, removable media and data in transit, aligned with the policy
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
Controls not asked in this held document (222)
None of this held document's questions reach 222 of the 290 held controls (for example A.5.3, A.5.5, A.5.6, A.5.7, A.5.8, A.5.9, A.5.10, A.5.11). That is a fact about this held document, not about what the carrier underwrites on: a carrier's fuller forms and supplements ask controls this summary does not, multi-factor authentication, offline backups and patching among them. A control here is not asserted as required, and not asserted as not required.