Everest Insurance cyber policy application, held
The questions of the Everest Cyber Elevation Insurance Policy New Business Application, held and mapped to the ISO 27001:2022 controls, the SOC 2 criteria and the NIST CSF 2.0 outcomes each one reaches. The source document (read 2026-10-11). The date shown is the date this copy was read, not a version the form itself states. This page quotes only the question each mapped row needs and states its source; it does not publish the carrier's form. A complete form would be held only under a stated policy for copyrighted forms. Everest Insurance is a source document, never a customer.
This document's questions reach 84 of 290 held controls. Whether an applicant is offered cover is the carrier’s underwriting decision. 2 questions here are flagged knockout (a "no" is a common decline point) and 2 flagged warranty (an answer the carrier relies on, that can affect cover if wrong).
An answer about an existing state of affairs can be relied on by the carrier, but in Australia and the United Kingdom a statement by the insured is a representation, not a warranty (the Insurance Contracts Act and the Insurance Act), and the position varies by US state.
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
- The top-level information security policy with top management approval, covering the definition, objectives or objective-setting framework, principles, commitments to requirements and continual improvement, role assignments and the exceptions procedure
- The register of topic-specific policies with an owner, approving manager and version for each
- A documented roles and responsibilities matrix covering asset protection, specific security processes, risk management and residual risk acceptance, and user duties
- Named risk owners with evidence that they accepted residual risks
- Evidence that security briefings on roles and responsibilities occur before access is granted, such as onboarding checklists tied to access provisioning
- Role-specific guidance documents setting out security expectations
- Current organisation chart including security, IT operations, compliance and privacy functions
- Job descriptions or RACI naming security and privacy responsibilities
- Approved information security policy set with owners and review dates
- Evidence of annual policy review and approval
- Cybersecurity risk management policy approved by leadership
- Policy linkage matrix to standards and procedures
- Board cyber accountability charter
- Executive cyber scorecard with named owners
- An approved incident management plan and procedures covering evaluation, detection, classification, escalation, recovery, communication, evidence handling and post-incident review
- Incident management objectives and priorities agreed with management, including resolution time frames by severity
- The agreed incident categorization and prioritization scheme with criteria for declaring an incident and consequence levels
- Triage records showing each reported event assessed against the scheme
- Documented incident response procedures or playbooks communicated to relevant parties
- Incident records showing containment, evidence collection, escalation, communication and formal closure
- Incident classification and severity criteria
- Security event log showing triage decisions
- Incident response plan with roles and contact lists
- Incident tickets showing containment, eradication, recovery and communication
- Incident response plan with third party invocation
- Retainer contract evidence for IR vendor
- Incident notification policy and timing matrix
- Internal stakeholder communication templates
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
- Business continuity plans that contain information security requirements and the controls, systems and tools needed during disruption
- A documented analysis of which security controls must be adapted during disruption and how
- The business impact analysis with prioritized activities, supporting ICT services and their RTOs, and RPOs for required information
- Selected ICT continuity strategies covering before, during and after disruption
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Business continuity and disaster recovery plans covering the in-scope service
- Business impact analysis
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Resilience architecture patterns for critical services
- Failover and failback tested with evidence
- Recovery plan with triggers and decision rights
- Execution log of recovery activities
Answer options on this form: No / Yes.
No held control answers this line.
Answer options on this form: No / Yes.
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- The topic-specific supplier relationship policy and its communication record
- A supplier inventory categorized by type and by the information, services and infrastructure each can access
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific supplier relationship policy and its communication record
- A supplier inventory categorized by type and by the information, services and infrastructure each can access
- Supplier agreements containing security clauses proportionate to the relationship, such as classification mapping, agreed controls, incident notification, subcontracting, right to audit and termination terms
- A register of contracts, memoranda and information-sharing arrangements with outside parties showing what information each covers and when it was last reviewed
- Security requirements included in ICT acquisition specifications and contracts, including flow-down to sub-suppliers
- Software component information such as SBOMs and descriptions of security functions and secure configuration obtained from product suppliers
- Vendor inventory with risk tiers and the review frequency set for each tier
- Due diligence records, for example vendor SOC reports reviewed with complementary controls noted
- Data processing agreements with privacy clauses
- Periodic assessments of vendors' privacy compliance
- Third party risk management program charter
- Supplier risk policy with tiering criteria
- Standard supplier security requirements catalog
- Contract clause library with cyber obligations
This is a scoping question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a scoping question, not a control requirement. It reaches no held control.
No held control answers this line.
- The asset inventories (information, hardware, software, virtual, facilities and others) with owner, classification and location fields populated
- Reconciliation records between inventories and discovery tooling, or evidence that installs, changes and removals update the inventory automatically
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Hardware inventory with last seen and owner fields
- Automated discovery feeds reconciled against CMDB
- Software inventory with licensing and version data
- SaaS application register with owner and data class
- Approved secure configuration templates or baselines for each platform, derived from vendor or independent guidance, with review dates
- Configuration records or a CMDB showing owner, last change date, template version and relationships between assets
- Change management policy covering normal, standard and emergency changes
- Sample of change tickets with approval, testing evidence and deployer different from author
- Configuration management standards by platform
- Hardening baselines and compliance reports
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Procedures for installing and updating operational software, including authorization, testing and rollback planning
- Change and deployment records showing management authorization, successful testing and the administrator who performed the installation
- Security test plans with schedules, inputs, expected outputs, evaluation criteria and decisions, scaled to the system's importance and change impact
- Security test results covering authentication, access restriction, cryptography, secure coding and configuration
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Vulnerability scanning coverage report
- Vulnerability triage workflow with severity SLAs
- Software lifecycle policy with end of support tracking
- Patch management cadence and exception register
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Procedures for installing and updating operational software, including authorization, testing and rollback planning
- Change and deployment records showing management authorization, successful testing and the administrator who performed the installation
- Security test plans with schedules, inputs, expected outputs, evaluation criteria and decisions, scaled to the system's importance and change impact
- Security test results covering authentication, access restriction, cryptography, secure coding and configuration
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Vulnerability scanning coverage report
- Vulnerability triage workflow with severity SLAs
- Software lifecycle policy with end of support tracking
- Patch management cadence and exception register
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
Flagged warranty: where the carrier declares its answers to be the basis of the contract, this is an answer the carrier relies on and that can affect cover if it is wrong.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- Identity management procedure covering creation, verification, activation, change, disablement and removal
- Evidence that identities are verified against trusted documents before issue
- Access request records showing owner authorization, and management approval where required, before rights were activated
- A central record of access rights per user identifier across logical and physical access
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Access request tickets with owner approval for a sample of new users, service accounts and API credentials
- Termination records reconciled to account disablement dates
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- Access policy framework with role definitions
- Privileged access management deployment evidence
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- Current network diagrams and device configuration backups for routers, switches, firewalls and wireless controllers
- Defined responsibilities and procedures for network device management, separated from system operations where appropriate
- Service agreements with internal and external network providers specifying security features, service levels and requirements
- Right-to-audit clauses and third-party attestations from network and managed security service providers, with records of review
- Network segmentation design defining domains by trust, criticality, sensitivity or organizational unit, with the assessment that justified it
- Firewall or filtering router rules controlling traffic between domains, with rule review records
- Firewall and security group rule sets with review evidence
- MFA enforced on VPN, remote and administrative access
- Network segmentation design with zones and trust levels
- Firewall and access control list governance
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
- The topic-specific remote working policy defining conditions, permitted work, information classifications allowed and systems accessible
- Remote access configuration showing multi-factor authentication, secure channels or virtual desktops
- Current network diagrams and device configuration backups for routers, switches, firewalls and wireless controllers
- Defined responsibilities and procedures for network device management, separated from system operations where appropriate
- Network segmentation design defining domains by trust, criticality, sensitivity or organizational unit, with the assessment that justified it
- Firewall or filtering router rules controlling traffic between domains, with rule review records
- Firewall and security group rule sets with review evidence
- MFA enforced on VPN, remote and administrative access
- Network segmentation design with zones and trust levels
- Firewall and access control list governance
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Business continuity plans that contain information security requirements and the controls, systems and tools needed during disruption
- A documented analysis of which security controls must be adapted during disruption and how
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- Resilience architecture patterns for critical services
- Failover and failback tested with evidence
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
Flagged warranty: where the carrier declares its answers to be the basis of the contract, this is an answer the carrier relies on and that can affect cover if it is wrong.
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- the bank or treasury platform dual-authorisation setup and the payment approval workflow, showing a second approver on a different device above the threshold
- the callback or out-of-band verification procedure for a change to payee bank details, with a dated example
- A documented awareness, education and training programme aligned with the policies and planned by role, including external personnel
- Completion records for initial training of new starters and role changers and for periodic refreshers
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- the bank or treasury platform dual-authorisation setup and the payment approval workflow, showing a second approver on a different device above the threshold
- the callback or out-of-band verification procedure for a change to payee bank details, with a dated example
- Fraud risk assessment or fraud section of the enterprise risk assessment
- Analysis of privileged access and data misuse scenarios
- Access policy framework with role definitions
- Privileged access management deployment evidence
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- The topic-specific endpoint policy covering classification limits, registration, software restrictions, updates, network connection rules, encryption, malware protection, remote wipe, backup and port control
- Device management (MDM or endpoint management) reports showing enrolment, encryption, patch level, firewall and anti-malware status
- The topic-specific removable media policy and evidence it was communicated to users
- Endpoint configuration showing USB and SD ports disabled unless a business reason is approved, and monitoring of transfers to removable media
- The topic-specific remote working policy defining conditions, permitted work, information classifications allowed and systems accessible
- Remote access configuration showing multi-factor authentication, secure channels or virtual desktops
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- TLS and encryption standards for data in transit
- Removable media policy and technical enforcement
- Physical access control system inventory
- Badge issuance and revocation records
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
No held control answers this line.
- The topic-specific supplier relationship policy and its communication record
- A supplier inventory categorized by type and by the information, services and infrastructure each can access
- Supplier agreements containing security clauses proportionate to the relationship, such as classification mapping, agreed controls, incident notification, subcontracting, right to audit and termination terms
- A register of contracts, memoranda and information-sharing arrangements with outside parties showing what information each covers and when it was last reviewed
- Security requirements included in ICT acquisition specifications and contracts, including flow-down to sub-suppliers
- Software component information such as SBOMs and descriptions of security functions and secure configuration obtained from product suppliers
- Vendor inventory with risk tiers and the review frequency set for each tier
- Due diligence records, for example vendor SOC reports reviewed with complementary controls noted
- Data processing agreements with privacy clauses
- Periodic assessments of vendors' privacy compliance
- Third party risk management program charter
- Supplier risk policy with tiering criteria
- Standard supplier security requirements catalog
- Contract clause library with cyber obligations
- The topic-specific cryptography policy with approved algorithms, key lengths, protocols and usage by information classification
- Evidence of encryption on endpoints, removable media and data in transit, aligned with the policy
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- TLS and encryption standards for data in transit
- Removable media policy and technical enforcement
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific cryptography policy with approved algorithms, key lengths, protocols and usage by information classification
- Evidence of encryption on endpoints, removable media and data in transit, aligned with the policy
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- TLS and encryption standards for data in transit
- Removable media policy and technical enforcement
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- Identity management procedure covering creation, verification, activation, change, disablement and removal
- Evidence that identities are verified against trusted documents before issue
- Access request records showing owner authorization, and management approval where required, before rights were activated
- A central record of access rights per user identifier across logical and physical access
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Access request tickets with owner approval for a sample of new users, service accounts and API credentials
- Termination records reconciled to account disablement dates
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- Access policy framework with role definitions
- Privileged access management deployment evidence
This is a media liability question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a media liability question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a media liability question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a media liability question, not a control requirement. It reaches no held control.
No held control answers this line.
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
This is a media liability question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a scoping question, not a control requirement. It reaches no held control.
No held control answers this line.
- The topic-specific supplier relationship policy and its communication record
- A supplier inventory categorized by type and by the information, services and infrastructure each can access
- Supplier agreements containing security clauses proportionate to the relationship, such as classification mapping, agreed controls, incident notification, subcontracting, right to audit and termination terms
- A register of contracts, memoranda and information-sharing arrangements with outside parties showing what information each covers and when it was last reviewed
- Security requirements included in ICT acquisition specifications and contracts, including flow-down to sub-suppliers
- Software component information such as SBOMs and descriptions of security functions and secure configuration obtained from product suppliers
- Vendor inventory with risk tiers and the review frequency set for each tier
- Due diligence records, for example vendor SOC reports reviewed with complementary controls noted
- Data processing agreements with privacy clauses
- Periodic assessments of vendors' privacy compliance
- Third party risk management program charter
- Supplier risk policy with tiering criteria
- Standard supplier security requirements catalog
- Contract clause library with cyber obligations
No held control answers this line.
This is a media liability question, not a control requirement. It reaches no held control.
No held control answers this line.
- The topic-specific supplier relationship policy and its communication record
- A supplier inventory categorized by type and by the information, services and infrastructure each can access
- Supplier agreements containing security clauses proportionate to the relationship, such as classification mapping, agreed controls, incident notification, subcontracting, right to audit and termination terms
- A register of contracts, memoranda and information-sharing arrangements with outside parties showing what information each covers and when it was last reviewed
- Security requirements included in ICT acquisition specifications and contracts, including flow-down to sub-suppliers
- Software component information such as SBOMs and descriptions of security functions and secure configuration obtained from product suppliers
- Vendor inventory with risk tiers and the review frequency set for each tier
- Due diligence records, for example vendor SOC reports reviewed with complementary controls noted
- Data processing agreements with privacy clauses
- Periodic assessments of vendors' privacy compliance
- Third party risk management program charter
- Supplier risk policy with tiering criteria
- Standard supplier security requirements catalog
- Contract clause library with cyber obligations
- The topic-specific supplier relationship policy and its communication record
- A supplier inventory categorized by type and by the information, services and infrastructure each can access
- Supplier agreements containing security clauses proportionate to the relationship, such as classification mapping, agreed controls, incident notification, subcontracting, right to audit and termination terms
- A register of contracts, memoranda and information-sharing arrangements with outside parties showing what information each covers and when it was last reviewed
- Security requirements included in ICT acquisition specifications and contracts, including flow-down to sub-suppliers
- Software component information such as SBOMs and descriptions of security functions and secure configuration obtained from product suppliers
- Vendor inventory with risk tiers and the review frequency set for each tier
- Due diligence records, for example vendor SOC reports reviewed with complementary controls noted
- Data processing agreements with privacy clauses
- Periodic assessments of vendors' privacy compliance
- Third party risk management program charter
- Supplier risk policy with tiering criteria
- Standard supplier security requirements catalog
- Contract clause library with cyber obligations
No held control answers this line.
- A documented risk assessment methodology stating the criteria for accepting risk and the criteria for how assessments are carried out
- A risk register naming each risk, its owner, consequence, likelihood and resulting level
- A risk treatment plan showing the option chosen and the controls determined for each risk
- Evidence of the comparison of determined controls with Annex A
- Documented threat intelligence objectives and a process covering collection, processing, analysis and dissemination
- A list of vetted internal and external intelligence sources with the rationale for selection
- Risk assessment performed in the period with methodology, scoring and approvals
- Risk register listing assets with criticality ratings, threats, vulnerabilities, likelihood, impact and treatment
- Risk management charter with objectives and KPIs
- Board approved risk objectives statement
- Inherent risk register with scoring rationale
- Risk heat map and prioritization output
- A documented awareness, education and training programme aligned with the policies and planned by role, including external personnel
- Completion records for initial training of new starters and role changers and for periodic refreshers
- Background check policy and completed checks for a sample of new hires and contractors
- Role competency requirements and performance review records
- Security awareness training content and completion records
- Published information security policies accessible to staff with change notices
- Security awareness program curriculum
- Completion records by population
Controls not asked in this held document (206)
None of this held document's questions reach 206 of the 290 held controls (for example A.5.5, A.5.6, A.5.8, A.5.10, A.5.11, A.5.12, A.5.13, A.5.14). That is a fact about this held document, not about what the carrier underwrites on: a carrier's fuller forms and supplements ask controls this summary does not, multi-factor authentication, offline backups and patching among them. A control here is not asserted as required, and not asserted as not required.