Great American Insurance Group cyber policy application, held
The questions of the Risk E-Business Cyber Loss and Liability Insurance Policy Application, held and mapped to the ISO 27001:2022 controls, the SOC 2 criteria and the NIST CSF 2.0 outcomes each one reaches. The source document (read 2026-10-11). The date shown is the date this copy was read, not a version the form itself states. This page quotes only the question each mapped row needs and states its source; it does not publish the carrier's form. A complete form would be held only under a stated policy for copyrighted forms. Great American Insurance Group is a source document, never a customer.
This document's questions reach 71 of 290 held controls. Whether an applicant is offered cover is the carrier’s underwriting decision. 8 questions here are flagged knockout (a "no" is a common decline point) and 0 flagged warranty (an answer the carrier relies on, that can affect cover if wrong).
- The topic-specific supplier relationship policy and its communication record
- A supplier inventory categorized by type and by the information, services and infrastructure each can access
- Supplier agreements containing security clauses proportionate to the relationship, such as classification mapping, agreed controls, incident notification, subcontracting, right to audit and termination terms
- A register of contracts, memoranda and information-sharing arrangements with outside parties showing what information each covers and when it was last reviewed
- Security requirements included in ICT acquisition specifications and contracts, including flow-down to sub-suppliers
- Software component information such as SBOMs and descriptions of security functions and secure configuration obtained from product suppliers
- Vendor inventory with risk tiers and the review frequency set for each tier
- Due diligence records, for example vendor SOC reports reviewed with complementary controls noted
- Data processing agreements with privacy clauses
- Periodic assessments of vendors' privacy compliance
- Third party risk management program charter
- Supplier risk policy with tiering criteria
- Standard supplier security requirements catalog
- Contract clause library with cyber obligations
This is a scoping question, not a control requirement. It reaches no held control.
No held control answers this line.
This is a scoping question, not a control requirement. It reaches no held control.
No held control answers this line.
- The topic-specific classification policy with named levels, criteria based on impact, and conventions covering confidentiality, integrity and availability
- Evidence the scheme was communicated to relevant interested parties and built into procedures
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- The topic-specific cryptography policy with approved algorithms, key lengths, protocols and usage by information classification
- Evidence of encryption on endpoints, removable media and data in transit, aligned with the policy
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The top-level information security policy with top management approval, covering the definition, objectives or objective-setting framework, principles, commitments to requirements and continual improvement, role assignments and the exceptions procedure
- The register of topic-specific policies with an owner, approving manager and version for each
- A documented roles and responsibilities matrix covering asset protection, specific security processes, risk management and residual risk acceptance, and user duties
- Named risk owners with evidence that they accepted residual risks
- Evidence that security briefings on roles and responsibilities occur before access is granted, such as onboarding checklists tied to access provisioning
- Role-specific guidance documents setting out security expectations
- Current organisation chart including security, IT operations, compliance and privacy functions
- Job descriptions or RACI naming security and privacy responsibilities
- Approved information security policy set with owners and review dates
- Evidence of annual policy review and approval
- Cybersecurity risk management policy approved by leadership
- Policy linkage matrix to standards and procedures
- Board cyber accountability charter
- Executive cyber scorecard with named owners
This is a scoping question, not a control requirement. It reaches no held control.
No held control answers this line.
- The top-level information security policy with top management approval, covering the definition, objectives or objective-setting framework, principles, commitments to requirements and continual improvement, role assignments and the exceptions procedure
- The register of topic-specific policies with an owner, approving manager and version for each
- A documented roles and responsibilities matrix covering asset protection, specific security processes, risk management and residual risk acceptance, and user duties
- Named risk owners with evidence that they accepted residual risks
- Evidence that security briefings on roles and responsibilities occur before access is granted, such as onboarding checklists tied to access provisioning
- Role-specific guidance documents setting out security expectations
- Current organisation chart including security, IT operations, compliance and privacy functions
- Job descriptions or RACI naming security and privacy responsibilities
- Approved information security policy set with owners and review dates
- Evidence of annual policy review and approval
- Cybersecurity risk management policy approved by leadership
- Policy linkage matrix to standards and procedures
- Board cyber accountability charter
- Executive cyber scorecard with named owners
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- The topic-specific cryptography policy with approved algorithms, key lengths, protocols and usage by information classification
- Evidence of encryption on endpoints, removable media and data in transit, aligned with the policy
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific logging policy defining purposes, events to be logged, fields captured, retention and protection
- A documented monitoring scope covering network traffic, system access, configuration files, security tool logs, code integrity and resource use, with retention periods
- Baselines of normal behaviour for systems and user groups, and the detection rules built on them
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Alert rules and sample of triaged alerts
- Threat intelligence sources in use
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
- Logging policy by data class and system tier
- Centralized log collection architecture
- The topic-specific logging policy defining purposes, events to be logged, fields captured, retention and protection
- A documented monitoring scope covering network traffic, system access, configuration files, security tool logs, code integrity and resource use, with retention periods
- Baselines of normal behaviour for systems and user groups, and the detection rules built on them
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Alert rules and sample of triaged alerts
- Threat intelligence sources in use
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
- Logging policy by data class and system tier
- Centralized log collection architecture
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Procedures for installing and updating operational software, including authorization, testing and rollback planning
- Change and deployment records showing management authorization, successful testing and the administrator who performed the installation
- Security test plans with schedules, inputs, expected outputs, evaluation criteria and decisions, scaled to the system's importance and change impact
- Security test results covering authentication, access restriction, cryptography, secure coding and configuration
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Vulnerability scanning coverage report
- Vulnerability triage workflow with severity SLAs
- Software lifecycle policy with end of support tracking
- Patch management cadence and exception register
- Current network diagrams and device configuration backups for routers, switches, firewalls and wireless controllers
- Defined responsibilities and procedures for network device management, separated from system operations where appropriate
- Service agreements with internal and external network providers specifying security features, service levels and requirements
- Right-to-audit clauses and third-party attestations from network and managed security service providers, with records of review
- Network segmentation design defining domains by trust, criticality, sensitivity or organizational unit, with the assessment that justified it
- Firewall or filtering router rules controlling traffic between domains, with rule review records
- Firewall and security group rule sets with review evidence
- MFA enforced on VPN, remote and administrative access
- Network segmentation design with zones and trust levels
- Firewall and access control list governance
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
This is a scoping question, not a control requirement. It reaches no held control.
No held control answers this line.
- Current rules on safe, proper use of online resources
- Web filtering or secure web gateway configuration showing blocked categories such as malicious, phishing, command and control, illegal content and upload sites
- Anti-malware deployment and update status reports across endpoints, servers and gateways
- Application allowlisting and malicious website blocking configurations
- The topic-specific information transfer policy and its communication record
- Transfer agreements with third parties covering recipient authentication, protection levels, incident liability and labelling
- Endpoint protection coverage report across servers and workstations
- Local administrator and software installation restrictions
- Application allowlist policy and tooling configuration
- Endpoint protection deployment reports
- The topic-specific logging policy defining purposes, events to be logged, fields captured, retention and protection
- A documented monitoring scope covering network traffic, system access, configuration files, security tool logs, code integrity and resource use, with retention periods
- Baselines of normal behaviour for systems and user groups, and the detection rules built on them
- Current rules on safe, proper use of online resources
- Web filtering or secure web gateway configuration showing blocked categories such as malicious, phishing, command and control, illegal content and upload sites
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Alert rules and sample of triaged alerts
- Threat intelligence sources in use
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
- Logging policy by data class and system tier
- Centralized log collection architecture
No held control answers this line.
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- The topic-specific endpoint policy covering classification limits, registration, software restrictions, updates, network connection rules, encryption, malware protection, remote wipe, backup and port control
- Device management (MDM or endpoint management) reports showing enrolment, encryption, patch level, firewall and anti-malware status
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- TLS and encryption standards for data in transit
- Removable media policy and technical enforcement
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
- Physical access control system inventory
- Badge issuance and revocation records
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An authentication standard linking required authentication strength to information classification and system criticality
- MFA configuration and coverage reports for critical systems, remote access and privileged access, including conditional or risk-based rules
- Credential issuance procedure requiring identity verification before new, replacement or temporary credentials are provided
- Evidence that initial credentials are unique, delivered over protected channels and changed at first use
- An inventory of privileged accounts per system (operating systems, databases, applications, cloud consoles) mapped to named individuals
- Authorization records for each privileged grant with approver, justification and expiry
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- the bank or treasury platform dual-authorisation setup and the payment approval workflow, showing a second approver on a different device above the threshold
- the callback or out-of-band verification procedure for a change to payee bank details, with a dated example
- Multi factor authentication coverage report
- Phishing resistant authentication rollout plan
- Access policy framework with role definitions
- Privileged access management deployment evidence
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- An inventory of privileged accounts per system (operating systems, databases, applications, cloud consoles) mapped to named individuals
- Authorization records for each privileged grant with approver, justification and expiry
- System, application and cloud storage configurations restricting access by identity or group, with granular permissions per action
- Evidence that anonymous or public access is limited to locations holding no sensitive information, for example storage bucket access reviews
- The topic-specific access control policy, approved and communicated, reflecting owner-defined business and security requirements
- Access control rules or role models mapping entities (users, services, devices) to rights, consistent with classification
- the bank or treasury platform dual-authorisation setup and the payment approval workflow, showing a second approver on a different device above the threshold
- the callback or out-of-band verification procedure for a change to payee bank details, with a dated example
- Asset inventory with classification for in-scope systems
- Identity provider configuration showing MFA and password policy
- Access policy framework with role definitions
- Privileged access management deployment evidence
- Identity management platform configuration baseline
- Joiner mover leaver workflow with timing SLAs
- The topic-specific logging policy defining purposes, events to be logged, fields captured, retention and protection
- A documented monitoring scope covering network traffic, system access, configuration files, security tool logs, code integrity and resource use, with retention periods
- Baselines of normal behaviour for systems and user groups, and the detection rules built on them
- Current network diagrams and device configuration backups for routers, switches, firewalls and wireless controllers
- Defined responsibilities and procedures for network device management, separated from system operations where appropriate
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Alert rules and sample of triaged alerts
- Threat intelligence sources in use
- Network flow telemetry coverage map by segment
- IDS or NDR sensor inventory with placement diagram
- Logging policy by data class and system tier
- Centralized log collection architecture
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Procedures for installing and updating operational software, including authorization, testing and rollback planning
- Change and deployment records showing management authorization, successful testing and the administrator who performed the installation
- Security test plans with schedules, inputs, expected outputs, evaluation criteria and decisions, scaled to the system's importance and change impact
- Security test results covering authentication, access restriction, cryptography, secure coding and configuration
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Firewall and security group rule sets with review evidence
- MFA enforced on VPN, remote and administrative access
- Vulnerability scanning coverage report
- Vulnerability triage workflow with severity SLAs
- Software lifecycle policy with end of support tracking
- Patch management cadence and exception register
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Procedures for installing and updating operational software, including authorization, testing and rollback planning
- Change and deployment records showing management authorization, successful testing and the administrator who performed the installation
- Security test plans with schedules, inputs, expected outputs, evaluation criteria and decisions, scaled to the system's importance and change impact
- Security test results covering authentication, access restriction, cryptography, secure coding and configuration
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Firewall and security group rule sets with review evidence
- MFA enforced on VPN, remote and administrative access
- Vulnerability scanning coverage report
- Vulnerability triage workflow with severity SLAs
- Software lifecycle policy with end of support tracking
- Patch management cadence and exception register
- A software asset inventory with vendor, product, version, deployment location and responsible owner
- Defined vulnerability management roles and a list of monitored vulnerability information sources
- Procedures for installing and updating operational software, including authorization, testing and rollback planning
- Change and deployment records showing management authorization, successful testing and the administrator who performed the installation
- Security test plans with schedules, inputs, expected outputs, evaluation criteria and decisions, scaled to the system's importance and change impact
- Security test results covering authentication, access restriction, cryptography, secure coding and configuration
- Hardening standards or benchmarks for in-scope platforms
- Configuration compliance scan results
- Firewall and security group rule sets with review evidence
- MFA enforced on VPN, remote and administrative access
- Vulnerability scanning coverage report
- Vulnerability triage workflow with severity SLAs
- Software lifecycle policy with end of support tracking
- Patch management cadence and exception register
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific privacy and PII protection policy and its communication to relevant parties
- Privacy procedures communicated to everyone who processes PII
- A register of applicable laws, regulations and contractual obligations for information security, with the countries covered, the approach to meeting each and a named responsible owner
- Records of periodic review of the register and of new or changed legislation identified
- Published privacy notice with effective date and version history
- Evidence notice is presented at collection points (forms, apps)
- Data inventory showing purpose for each personal data field
- Privacy review of new collection forms or features
- Legal and regulatory obligations register with owners
- Contractual security clauses summary across customer base
- Data at rest encryption inventory by store type
- Storage configuration baselines with attestation
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- An approved incident management plan and procedures covering evaluation, detection, classification, escalation, recovery, communication, evidence handling and post-incident review
- Incident management objectives and priorities agreed with management, including resolution time frames by severity
- The agreed incident categorization and prioritization scheme with criteria for declaring an incident and consequence levels
- Triage records showing each reported event assessed against the scheme
- Documented incident response procedures or playbooks communicated to relevant parties
- Incident records showing containment, evidence collection, escalation, communication and formal closure
- Incident classification and severity criteria
- Security event log showing triage decisions
- Incident response plan with roles and contact lists
- Incident tickets showing containment, eradication, recovery and communication
- Incident response plan with third party invocation
- Retainer contract evidence for IR vendor
- Incident notification policy and timing matrix
- Internal stakeholder communication templates
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Site plans showing defined security perimeters and their strength relative to the assets inside
- Physical security surveys or assessments of walls, roofs, floors, doors, windows and vents
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- Physical access control system inventory
- Badge issuance and revocation records
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Business continuity plans that contain information security requirements and the controls, systems and tools needed during disruption
- A documented analysis of which security controls must be adapted during disruption and how
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- Resilience architecture patterns for critical services
- Failover and failback tested with evidence
Flagged knockout: the wording of this question makes a "no" a common point at which a cyber application is declined or referred.
- The topic-specific backup policy and backup plans stating scope, extent, frequency and retention per system aligned with RPO
- Backup job monitoring reports with evidence that failed jobs were investigated and rerun
- Documented availability requirements for business services and systems
- Architecture diagrams showing redundancy such as dual providers, redundant networks, separate data centres, redundant power and load-balanced instances
- Site plans showing defined security perimeters and their strength relative to the assets inside
- Physical security surveys or assessments of walls, roofs, floors, doors, windows and vents
- Backup policy defining scope, frequency and retention
- Backup job monitoring and failure remediation records
- Disaster recovery or continuity test plan and results in the period
- Backup restore test records with verification of completeness
- Backup policy with frequency and retention
- Backup integrity test reports
- Physical access control system inventory
- Badge issuance and revocation records
This is a loss history question, not a control requirement. It reaches no held control.
No held control answers this line.
No held control answers this line.
No held control answers this line.
No held control answers this line.
No held control answers this line.
No held control answers this line.
This is an attestation question, not a control requirement. It reaches no held control.
Answer options on this form: No / Yes.
No held control answers this line.
Prior-knowledge question. This asks whether the applicant knows of any circumstance that could give rise to a claim. A wrong answer here is the classic route to a prior-knowledge exclusion or rescission, so it is the highest-consequence line on the form, not a line to leave unread. It reaches no control by itself: it is about what the applicant knows, not a control to hold.
No held control answers this line.
Controls not asked in this held document (219)
None of this held document's questions reach 219 of the 290 held controls (for example A.5.3, A.5.5, A.5.6, A.5.7, A.5.8, A.5.9, A.5.10, A.5.11). That is a fact about this held document, not about what the carrier underwrites on: a carrier's fuller forms and supplements ask controls this summary does not, multi-factor authentication, offline backups and patching among them. A control here is not asserted as required, and not asserted as not required.